Business Outcome
Before the modernization, an internal survey revealed 64% dissatisfaction among stakeholders regarding the speed and delivery of key company reports.
Following the modernization of the client platform, a subsequent survey showed a 94% clear satisfaction rate from stakeholders.
Key Objectives and Benefits | Client pre-platform | Intertec modernization after go-live |
Report prep time | 3 - 5 days | <2 hours (real-time on some dashboards) |
ESG data availability for GRESB | 4 weeks compilation | 1 click export |
Scalability | 2 new assets/month before re-work | Any volume - new property lands via metadata wizard |
The Challenge
The client was facing several challenges:
- Scattered data on multiple platforms and sources, including Immopac, Excel, SharePoint, and Access;
- 90% of manually created reports on Excel - prone to errors and outdated by the time they were shared;
- Misaligned ESG metrics coming from multiple sources;
- CAPEX reporting lacked transparency and made capital planning reactive;
All these obstacles made timely and strategic decisions difficult.